Refund Policy

Thanks for shopping at Fairy Retail.
If you are not entirely satisfied with your purchase, we're here to help.

Return
You have 24 hours to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.

Exchange
Once we received your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your exchange product after inspecting the item.

If your return is approved, we will notify you to choose another product. You will receive the product within a certain amount of days, depending on delivery courier.

Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. And the shipping costs of exchange product will be also responsible by you.

Refund
We are not able to make any refundable after you place an order. Unless the product is Out Of Stock.